Technician
Unit: currency
Higher is better
About This Metric
Measures individual revenue contribution. Useful for identifying top performers and setting targets. Should be evaluated alongside job completion rates and customer satisfaction.
Formula
Total Revenue / Active Technician CountCode Expression
totalRevenue / activeTechnicianCountData Sources
- diamond-appointments
employeeIdserviceChargedateCompleted - diamond-employees
employeeIdisActive
Caveats & Limitations
- •Does not account for service complexity or pricing differences
- •Part-time technicians may skew averages
Tags
#revenue
#productivity
#workforce
Calculation Source
Real-time (Cosmos DB)
