Active Customers

The count of customers currently receiving service with an active status.

Lifecycle

Unit: count

Higher is better

Customers with statusText of 'Active'. This is the primary operational customer count used for most metrics and capacity planning.

COUNT(customers where statusText = 'Active')

Code Expression

customers.filter(c => c.statusText === 'Active').length

Total Customers

The total count of all customer records in the system.

Churn Rate

The percentage of active customers who cancelled their service during the selected time period.

Net Growth

The net change in customer count (new customers minus cancelled).

Real-time (Cosmos DB)

Climb Analytics